PlanetThemes

Refund policy

Last updated: August 20, 2026

We want you to be happy with your purchase. Because themes are digital goods delivered instantly, we handle refunds as follows:

When we refund

How to request one

Email [email protected] within 14 days of purchase with your order number and a description of the issue. Give us a fair chance to help first — most problems are solved with a quick reply. Refunds are issued through Paddle to your original payment method.

What we don't refund